HireQED/Patient Journey
CROSS-BORDER CARE · INSTITUTIONAL NETWORK

Where the world's patients meet the world's specialists.

A passport, not a barrier.

HireQED builds the network — connecting institutions across the globe so patients can access care that's faster, more specialised or simply unavailable at home. From first inquiry to long-term follow-up, every step orchestrated.

42+
Partner institutions
38countries
Patient origins
12 mo
Continuity, post-care
UK USA UAE NIGERIA AUSTRALIA INDIA · CARE HUB Delhi · Mumbai · Chennai · Bengaluru
01 · THE NETWORK

Institutions across the globe.

HireQED partners with leading institutions to expand their reach internationally — and to give patients access to specialists, technologies and treatments wherever they exist. The network grows every quarter.

🇮🇳IndiaDelhi NCR · Mumbai · Chennai · Bengaluru · Kerala22 hospitals
🇬🇧United KingdomLondon · Manchester · Edinburgh4 referral partners
🇦🇪United Arab EmiratesDubai · Abu Dhabi3 partner clinics
🇺🇸United StatesSpecialist consult network5 specialist hubs
🇸🇬SingaporeRegional referral2 partners
🇦🇺AustraliaSpecialist consult network3 specialist hubs
🌍Africa & OtherPatient origin network3 facilitators
INDIA · 22 hospitals UK · 4 USA · 5 UAE · 3 SG · 2 AU · 3 AFRICA · 3
02 · THE JOURNEY

Nine stages.
One continuous file.

Cross-border care has too many seams. HireQED removes them — every stage handled, every record carried, every clinician on the same page from inquiry to long-term follow-up.

01 DISCOVERY · WEEK 0

Inquiry & eligibility

Patient or family reaches out via the platform with their condition and country. Within 24 hours, HireQED returns a short-list of matched institutions, specialists and indicative treatment paths.

PatientFamilyHireQED coordinator
02 CONSULT · WEEK 1

Specialist video consult

Records reviewed in advance via RUCJA. The specialist meets the patient on video — with full context already loaded. A second opinion is offered as standard, not as an upsell.

SpecialistPatientInterpreter (if needed)
03 PLANNING · WEEK 1–2

Treatment plan & quote

A detailed plan is issued: hospital, procedure, timeline, all-inclusive cost, expected outcomes. Single line item. Single signature. No surprise bills downstream.

SpecialistHospitalFinance team
04 PRE-TRAVEL · WEEK 2–3

Visa, flights, accommodation

Medical visa letters issued, flights booked, hospital-adjacent accommodation arranged for the patient and one attendant. Care continues remotely until travel.

Travel deskEmbassy liaisonAttendant
05 ARRIVAL · WEEK 4

Arrival & onboarding

Airport pickup. Direct check-in to a partner hospital. Vitals captured into RUCJA on day one. The care team is already briefed — no story re-told.

Airport liaisonHospital adminPrimary care team
06 CARE · WEEKS 4–6

Treatment delivery

Procedure, therapy or programme delivered as planned. RUCJA captures every dose, every reaction, every clinical note. Family updates pushed daily, automatically.

Surgeon / oncologistNursingFamily (remote)
07 RECOVERY · WEEKS 6–8

In-country recovery

Stepped-down recovery at a partner facility. Physio, nutrition, rehab — all logged. Daily clinician check-ins continue. Cleared for travel only when clinically ready.

Rehab teamNutritionPatient
08 RETURN · WEEK 8

Coordinated return home

Discharge summary, medication continuity, home-country physician hand-off, travel-medicine briefing — all packaged and pre-shared with the destination provider.

Home physicianDischarge nurseTravel desk
09 CONTINUITY · 12 MONTHS

Long-distance follow-up

RUCJA stays live for 12 months. Wearable data, lab results from the home country, video reviews — all flowing back to the original specialist team. Outcomes tracked. Learnings fed back into protocols. This is the part most international care forgets.

Original specialistHome physicianRUCJA platformPatientFamily
03 · SPOTLIGHT · UK → INDIA

From Manchester
to Delhi, and back.

A growing number of UK patients are travelling to India for precision oncology, cardiac, orthopaedic and integrative care — for shorter waits, world-class specialists, and treatments that aren't always available on the NHS. Here's how a typical journey looks.

MANCHESTER 🇬🇧 ORIGIN EUROPE MIDDLE EAST DELHI 🇮🇳 PARTNER HOSPITAL ~ 9 hours · NABH + JCI accredited

By the time I landed in Delhi, my surgeon already knew my history better than my GP back home. RUCJA had carried the whole file ahead of me.

SB
Sarah B.
58 · MANCHESTER · BREAST ONCOLOGY · 2025

After her diagnosis, Sarah was facing a six-month wait for one specialist consult on the NHS, with the precision targeted therapy she needed not yet available locally. Through HireQED, she was reviewed by an Indian oncologist within five days, planned a treatment programme, and travelled to Delhi for an integrative oncology protocol — full genomic profiling, targeted therapy, supportive care.

Day 1
UK
Inquiry submittedRecords uploaded to RUCJA via secure portal
Day 5
UK
Video consult with oncologistRGCC test ordered; genomic panel queued
Day 14
UK
Treatment plan & quoteAll-in cost confirmed; medical visa issued
Day 28
India
Arrival in DelhiAirport pickup, hospital onboarding, RUCJA active
Day 35
India
Treatment cycle 1 beginsReal-time vitals, family updates pushed nightly
Day 56
India
Recovery + cycle 2Cleared for travel home; follow-up plan locked
Day 70
UK
Home with continuityRUCJA live for 12 months; GP looped in
5 days
To specialist consult
−65%
Total cost vs UK private
~9 hrs
London → Delhi direct
12 months
Of follow-up continuity
04 · WHAT PATIENTS COME FOR

Specialised care.
Sooner. Better.

A snapshot of the most common cross-border journeys facilitated through the HireQED network. Every treatment is delivered at NABH- or JCI-accredited partner hospitals, with English-speaking specialists.

Cardiac & Cardiothoracic

CABG, valve replacement, complex congenital repair, electrophysiology. World-class teams with high case volumes.

Avg stay2–3 weeks

Precision & Integrative Oncology

Genomic profiling (RGCC, 4baseCare), targeted therapy, immunotherapy, repurposed drug protocols and metabolic support.

Avg programme4–10 weeks

Orthopaedic & Spine

Total joint replacement, complex spine reconstruction, sports injury and trauma. Rapid recovery protocols.

Avg stay2 weeks

Fertility & IVF

Comprehensive fertility care, IVF, ICSI, donor and surrogacy programmes — within current legal frameworks.

Avg cycle4–6 weeks

Bariatric & Metabolic

Weight-loss surgery, metabolic reset programmes, diabetes reversal protocols with multi-disciplinary support.

Avg stay1–2 weeks

Neuro & Stem Cell

Glioblastoma protocols, neurodegenerative care, regenerative therapies — including treatments not yet available in many home countries.

Avg programme3–8 weeks
05 · CONTINUITY

The journey doesn't end
at the airport.

Most cross-border care falls apart the moment the patient flies home. HireQED stays — RUCJA keeps the record live, the specialist reachable and the home physician fully in the loop for twelve months after discharge.

See how RUCJA works
Shared records, both sides

Home GP and India specialist read the same file. Medication continuity, no duplicate work.

Scheduled follow-up videos

Cadenced specialist check-ins for 12 months. No chasing, no admin.

Home-country lab integration

Lab results from the patient's home physician flow back into RUCJA automatically.

Outcome tracking

Recovery and quality-of-life data fed back into protocol improvement for future patients.

Wearable & remote monitoring

For oncology and cardiac patients, vitals continue to be tracked remotely from home.

06 · TRUST

Accredited. Audited. Accountable.

Every partner hospital in our India network is NABH-accredited (India's quality standard, equivalent to UK CQC / US Joint Commission), and the majority hold JCI international accreditation. Specialist credentials verified, outcomes audited, complaints transparent.

NABHIndia accreditation
JCIInternational accreditation
HIPAAPatient data privacy
GDPREU data protection
ISO 27001Information security
SOC 2 Type IIPlatform audit
NEXT

Your journey,
quite easily done.

Whether you're a patient looking for options, or a hospital looking to expand — we can begin today.